Frequently Asked Questions
Everything you need to know about protecting your devices.
How do I ensure I select the correct screen protector for my device?
Each product page lists specific compatible models. We recommend checking your device settings under 'About Phone' to verify your exact model number before purchasing to ensure a perfect edge-to-edge fit.
What is the difference between 2.5D and 3D screen protectors?
2.5D protectors are designed for flat screens with slight curvature at the edges, while 3D protectors are specifically engineered to follow the deep curves of modern smartphone displays for full-coverage protection.
How long does shipping take for domestic orders?
Standard shipping typically takes 3-5 business days. Once your order is dispatched, you will receive a tracking number via email to monitor your delivery progress in real-time.
What is your return policy for damaged or incorrect items?
We offer a 30-day return policy. If your item arrives damaged or you received the wrong model, please contact our support team with your order number and a photo of the product to initiate a free replacement.
Is it difficult to install EIGER screen protectors without bubbles?
Not at all. Every protector includes a full installation kit with a cleaning wipe, microfiber cloth, and dust removal sticker. Following our step-by-step video guide ensures a bubble-free application every time.
Do your cases support wireless charging?
Yes, all EIGER Protection cases are designed with high-quality, slim materials that are fully compatible with Qi-standard wireless charging and MagSafe accessories.