Returns & Exchanges
At EIGER Protection, we stand by the quality of our screen protectors and cases, offering a 30-day window for returns on all items in their original, unopened packaging. If your gear arrives damaged or doesn't meet your expectations, our streamlined process ensures a quick resolution.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
- 2.Prepare the Package
Securely pack the electronics accessories in their original retail packaging, ensuring all application kits and cloths are included to avoid restocking fees.
- 3.Ship to EIGER
Affix the prepaid shipping label provided via email and drop off the package at any authorized carrier location.
- 4.Inspection and Refund
Once our quality control team verifies the product's condition, your refund or replacement will be processed within 5-7 business days.
